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Kiosk Mode Setup

Kiosk Mode allows workers to check in and out using a shared device, typically an iPad, at the jobsite. Use Kiosk Mode to provide a self-service sign-in experience at entry points such as the gate, site trailer, or designated sign-in area.

 

What this means 

  • Kiosk Mode is a shared-device check-in method for a jobsite (often paired with a QR code workflow).

  • It’s typically used when you don’t want to rely on every worker having the app for basic check-in.

When you’ll use this

  • When a jobsite wants an iPad at the gate for self-service check-in/out
  • When you want to reduce manual, staff-led check-ins at the start of shift

 

Step-by-step in Mobile App

In Company Settings, enable Kiosk Mode location flexibility

      Common Issues

      Verification code did not arrive

      What to check

      • Confirm the worker entered the correct phone number (digit by digit)
      • Try resending the code and wait at least 15 seconds
      • Check if the phone number is a “non-standard” number for the region (dummy numbers can fail)

      What to do

      • If the worker still can’t receive the code, use a host check-in as a fallback (if available on your site)
      • If this happens repeatedly for legitimate numbers, gather the number and the time of attempt and escalate internally

      Check-in not saved at the end of the flow

      What to check

      • The phone number format may not match the expected regional format (this often happens with dummy numbers)

      What to do

      • Retest using a properly formatted local mobile number
      • Ask the worker for a valid local number if possible, or use a host-led check-in fallback

      Workers see a loading/spinning screen after completing onboarding/check-in

      What to check

      • The worker may already be checked in on another site (some setups don’t support multi-site check-in from this flow)

      What to do

      • Have the worker check out from the other site first, or have a site host/foreman at the other site check them out

       

      Why this matters

      • Reliable Kiosk Mode setup reduces failed check-ins and missing attendance
      • Accurate attendance improves site safety, auditing, and downstream reporting for the GC and site team

       

      Need help?

      If Kiosk Mode check-in still isn’t working after these steps, contact your foreman or GC site team to confirm the correct site settings and check-in method for that jobsite. If needed, share what you tested (site name, device type, and the exact error message) so it can be troubleshot quickly.