How Notifications Work in Breadcrumb
Notifications help site teams stay on top of what needs attention on-site without constantly checking every screen. In the US market, you can control your notification settings directly in the Breadcrumb mobile app.
What this means (quick definition)
- Notifications are alerts Breadcrumb creates when something important happens.
- You’ll see notifications inside the app, and you can also get push notifications on your phone (recommended for time-sensitive items) or email.
When you’ll use this
- To catch time-sensitive items while you’re moving around site
- To avoid missing something important because you weren’t actively in the app
- To reduce “noise” by turning off non-critical notifications
Mobile App Instructions📱
- Click the Notification Bell in the top right of the screen
- From the dropdown, select the Cog Wheel in the top right corner
- Move from the Profile tab to the Host Tab
- This will be the name of the company you have Host permissions with
- From here, you can toggle the buttons to turn Push Notifications and Emails on/off
- Enable: Notifications will appear in the bell drop-down
- Email: You will receive an email notification
- Push Notification: You will receive a push notification
- To view each setting in more detail, press the Advanced link
Common issues
I’m not getting push notifications
What to check
- Notifications are enabled for Breadcrumb in your phone’s system settings
- Your phone isn’t silencing notifications (Focus/Do Not Disturb)
- You’re signed into the right account/company in the app
What to do
- Enable notifications in phone settings, then fully close and reopen the app
I see notifications in the app but I never get an alert
What to check
- Push notifications may be turned off in your app notification settings
What to do
- Turn on push notifications for the types you care about, then test again
I’m getting too many notifications
What to check
- You may have notification types turned on that aren’t relevant to your day-to-day
What to do
- Turn off low-priority notification types and keep only what helps you run the site
Why this matters
- The right notification setup helps you respond faster and keep work moving.
- Turning on push for critical items helps prevent missed steps that cause delays.